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A Guide to Consumer Behavior
Why does a person decide to purchase specific goods and services? These decisions can be motivated by consumer behavior, which are the many distinct factors that drive a person to make purchases and patronize certain businesses and brands. Having a greater understanding of consumer behavior can help a business create more impactful marketing campaigns, which in turn can increase profits and build loyalty among a target audience.
Factors That Can Affect Consumer Behavior
While each person is different, there are some common factors that can have an effect on consumer behavior. These include:
- Peer pressure
- Psychological influences
- Cultural norms and values
- Personal preferences
- Economic status
One factor may take precedence over another and drive consumers into making certain decisions. These factors can also change over time as a person evolves and is exposed to different experiences and situations.
How to Leverage Consumer Behavior for Marketing Purposes
Data analysis can provide keen insight into consumer behaviors, which will allow you to develop marketing campaigns that have a greater impact. For instance, when data indicates visitors to a website typically click away before completing a purchase, evaluating the length of time a user spends on the site, or where exactly they choose to click away, can be insightful.
Consumer behavior is also related to the buyer’s journey, which is the process a person takes before making a purchase. The buyer’s journey consists of a few steps, including:
- Awareness – The consumer realizes they need a solution to a problem or issue.
- Consideration/Evaluation – The consumer performs research on potential solutions.
- Purchase – The consumer has found two or three specific solutions, i.e., products, to address their problem and must choose between them.
The most effective marketing campaigns will have strategies that address all phases of the buyer’s journey, thereby covering a wide range of consumer behavior.
Contact SonicSEO.com to Learn More
Here at SonicSEO.com, we know that a brand’s relationship with consumers is crucial to ongoing business success. That’s why we offer a range of internet marketing services that not only get your business noticed online but can also deepen engagement with your target audience. Call (505) 821-2000 or contact us for more information.